Privacy Policy for ChesCo
This Privacy Policy explains how ChesCo (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, https://www.chesco.com.np/, or interact with our services. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name, email address, phone number, and other contact details.
Payment information (if applicable) for transactions.
Account credentials (username and password) if you create an account.
1.2 Non-Personal Information
Browser type, device type, and operating system.
IP address, geographic location, and browsing behavior.
Cookies and similar tracking technologies (see our Cookie Policy).
1.3 Information from Third Parties
We may receive information from third-party services (e.g., social media platforms, payment processors) when you interact with them through our website.
2. How We Use Your Information
We use your information for the following purposes:
2.1 To Provide and Improve Our Services
To operate and maintain our website.
To process transactions and deliver products or services.
To improve user experience and website functionality.
2.2 To Communicate with You
To respond to your inquiries and provide customer support.
To send you updates, newsletters, and promotional materials (with your consent).
2.3 For Analytics and Marketing
To analyze website traffic and user behavior.
To deliver targeted advertisements and measure their effectiveness.
2.4 To Comply with Legal Obligations
To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 With Service Providers
We may share your information with third-party service providers (e.g., hosting providers, payment processors) to facilitate our services.
3.2 For Legal Reasons
We may disclose your information if required by law or to protect our rights, property, or safety.
3.3 With Your Consent
We may share your information with third parties if you provide explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Correction
You can request access to your personal information and correct any inaccuracies.
5.2 Data Deletion
You can request the deletion of your personal information, subject to legal obligations.
5.3 Opt-Out of Marketing
You can opt out of receiving marketing communications at any time.
5.4 Restrict Processing
You can request restrictions on how we process your personal information.
5.5 Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us using the information provided below.
6. International Data Transfers
If you are accessing our website from outside Nepal, please note that your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure your information is treated securely and in accordance with this Privacy Policy.
7. Compliance with Global Regulations
Our Privacy Policy is designed to comply with the following global regulations and standards:
7.1 General Data Protection Regulation (GDPR)
The GDPR is a European Union regulation that protects the privacy and personal data of EU residents. We comply with GDPR by providing transparent information about data collection and processing.
7.2 California Consumer Privacy Act (CCPA)
The CCPA grants California residents the right to know what personal data is collected and how it is used. If you are a California resident, you can opt out of the sale of your personal information.
7.3 Personal Data Protection Act (PDPA)
Nepal’s PDPA (if applicable) governs the collection, use, and disclosure of personal data in Nepal. We adhere to its principles to protect your privacy.
8. Important Organizations Monitoring Privacy Practices
Here are some key organizations that set standards and monitor compliance for privacy and data protection:
European Data Protection Board (EDPB)
Oversees GDPR compliance in the EU.
Website: https://edpb.europa.eu/
Information Commissioner’s Office (ICO)
UK’s independent authority for upholding information rights.
Website: https://ico.org.uk/
Federal Trade Commission (FTC)
Protects consumer privacy and enforces advertising laws in the US.
Website: https://www.ftc.gov/
International Association of Privacy Professionals (IAPP)
Global organization for privacy professionals.
Website: https://iapp.org/
Asia-Pacific Economic Cooperation (APEC)
Promotes cross-border data privacy standards in the Asia-Pacific region.
Website: https://www.apec.org/
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legislation, or our practices. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@chesco.com.np
Phone: 01-4016276
Address: Maharajgunj, Kathmandu
References
General Data Protection Regulation (GDPR): https://gdpr-info.eu/
California Consumer Privacy Act (CCPA): https://oag.ca.gov/privacy/ccpa
Personal Data Protection Act (PDPA) – Nepal: https://www.lawimperial.com/data-protection-and-privacy-legislation-in-nepal/